Xmas is an amazing time to Reflect, Recharge and Reconnect. Things to consider for the year ahead: What do I want to keep doing that is delivering enjoyment and success/ results? What do I want to stop doing - unnecessary/ not yielding results/ dispassionate about What should we …
Archives for November 2019
Creating a customer mindset culture
Loyalty, Retention & Engagement First. Given that each of us are in fact customers, we all bring experiences as customers, and most often the ones that remain etched in our memories are those that are less then favourable ... So what is a customer mindset and why is it so critical to adopt …
